A : You can use payment gateway by applying for GETO yourself. Just have a mobile phone and follow the steps as follows.

1. First of all, you must accept terms & conditions and agreement for data sharing and tracking services.
2. Enter Username using your email address as your Username.
3. Enter your first name and last name and phone number.
4. Enter mailing addresses for deliveries.
5. Complete all mandatory fields.
6. Set password and confirm password.

When you receive an email to confirm that the application is successful you can log on to the website not page?? and fill in the information to access the application immediately.

A : follow the steps.

1. Go to the sign in page in application and click on "Forgot password".
2. Enter your email address used to register.
3. The OTP to reset your password will be sent to your email address.
4. Take the OTP code that has been received and enter in the OTP box.

When your identity is verified you will be able to reset your password by entering the new password twice.

A : If you want to change the company name but other details such as fees, service information to be unchanged you'll have to submit the following documents to us via email or post office.

Document

• Registration of Amendments (บอจ.4)
• VAT Certification (Tax ID/ภ.พ. 20)
• Company's Registration Document (DBD)
• The front page of your preferred Thai Bank passbook showing the account number that will collect funds.

Please send all your documents to [Email] or Hidden Square Co., Ltd. 44/10 Sukhumvit 21 (Asoke), Khlong Toey Nua, Wattana, Bangkok 10110.

A : No, GETO uses a credit card or debit card payment through the bank system, so we do not save the details.

In the future Credit and debit card details can be stored in a highly secure environment with GETO and the system will remember card details automatically on the payment page. Once enabled, customers can use a one-click payment method for their future purchases.

In the future Multiple cards can be saved for each person and while making payment it will not be necessary to re-enter card details again. Once the card is saved, it will show up as an option upon their next checkout.

A : GETO customer support is available by phone or email.

Email

Send your enquiries to support@geto.co.th, Available in English and Thai language.
Customer support is available from Monday to Friday between 09:00 and 18:00 (UTC+07:00).

Phone Support

Call us at (+66)xxxx-xxxx Our support team speaks Thai.
Available everyday between 08:00 and 20:00 (UTC+07:00), except public holidays.

Please note that our customer support team is based on of Thailand.

A : GETO supported credit card / debit card in visa and master card can be used in all GETO systems.